Effective Date: August 29, 2024
At TechPros.icu, we are committed to providing high-quality marketing services and training. We understand that there may be times when you need to request a return or refund. This policy outlines our approach to handling such requests.
1. Service Satisfaction
We strive to ensure that our services meet your expectations. If you are not satisfied with the services provided, please contact us within 7 days of receiving the service to discuss your concerns. We will do our best to address any issues and resolve them to your satisfaction.
2. Refunds
Refunds are considered on a case-by-case basis. If you are dissatisfied with our services, please follow these steps:
- Contact Us: Email us at [email protected] with your concerns. Provide detailed information about the issue and any relevant documentation.
- Review: Our team will review your request and may reach out to you for additional information or clarification.
- Resolution: We will determine if a refund is appropriate based on the nature of the service and the circumstances of your request. If approved, we will process the refund within 14 business days.
3. Training Services
For our marketing training services, refunds may be granted if:
- Course Cancellation: The training course is canceled by TechPros.icu. In this case, a full refund will be issued.
- Special Circumstances: A refund is requested within 7 days of purchase and before the course has begun. A partial refund may be considered if the request is made after the course has started.
4. Non-Refundable Services
Certain services may not be eligible for a refund, including but not limited to:
- Customized marketing strategies or consulting services once delivered.
- Completed training modules or courses that have already commenced.
5. Changes to Policy
We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on this page with the revised effective date. Your continued use of our services constitutes your acceptance of any changes to this policy.
6. Contact Us
For any questions or concerns regarding our Return Policy, please contact us at:
Email: [email protected]
Thank you for choosing TechPros.icu. We appreciate your business and are here to assist you with any issues you may have.